Privacy Policy for Formulator Online

This Privacy Policy document contains types of information that is collected and recorded by Formulator Online and how we use it.

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us through email at info@formulator.online or fill the form “Contact Us”.

We kindly ask you to read our Privacy Policy https://formulator.online/privacy-policy and/or the Terms and Conditions since it may affect your privacy and other rights. We recommend you to read this Policy in full to ensure you are properly informed about the manner in which we collect, use, store, or otherwise process your personal information.

It is Formulator Online policy to respect your privacy regarding any information we may collect while operating our website and application. This Privacy Policy applies to our website https://formulator.online and application https://app.formulator.online (hereinafter, "us", "we", "Formulator Online", “Product” or “Formulator”).

We respect your privacy and are committed to protecting personally identifiable information you may provide us through the Website or Application. We have adopted this privacy policy ("Privacy Policy") to explain what information may be collected on our Website and Application, how we use, store, or otherwise process this information, and under what circumstances we may disclose the information to third parties. By using our Product, you understand that we will collect, use, and process your personal information as described in this Policy.

This Privacy Policy applies only to information we collect through the Website and Application and does not apply to our collection of information from other sources.

This Privacy Policy, together with the Terms and Conditions posted on our Website https://formulator.online/terms-and-conditions, set forth the general rules and policies governing your use of our Website and Application.

Website and Application Visitors

Like most website operators, Formulator Online collects non-personally identifiable information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request.

Our purpose in collecting non-personally identifying information is to better understand how Formulator Online visitors use our website and application. From time to time, Formulator Online may release non-personally identifiable information in the aggregate, e.g., by publishing a report on trends in the usage of its website.

Formulator Online also collects potentially personally identifiable information like Internet Protocol (IP) addresses for logged in Users. Formulator Online only discloses logged in User IP addresses under the same circumstances that it uses and discloses personally identifiable information as described below.

Collection of Personally Identifiable Information

Certain visitors of Formulator Online website choose to interact with Formulator Online in ways that require Formulator Online to gather personally identifiable information.

Personally Identifiable Information is regarded as any information that relates to you and identifies you either directly or indirectly. The personal data that we collect, and how we collect it, depends upon how you interact with us. Categories of personal data that we collect include:

- Information from contact and registration forms: name, email address, phone number, geolocation, and other information you may provide us via available contact options;

- Payment and billing information: client identifier, email address, IP address, phone number, first and last names, address (city, state, zip code), company name, card type, User agent and browser language data, order identifier, name of payment processor;

- Personal information that you disclose to us at our requests (job title, citizenship, physical address, professional experience etc.);

- Information about your equipment and interaction with our Product, online identifiers (IP address, cookies, geolocation etc.).

We use and process the collected data for various purposes when we have lawful bases in particular:

- to provide and maintain our Product in accordance with our Terms and Conditions;

- to provide you with news, special offers and general information about other goods, services, and events which we offer unless you have opted out of receiving such information;

- to notify you about changes to the Product or services we offer or provide through it;

- to provide customer support;

- to provide you with information with respect to Product that you request from us;

- to fulfill any other purpose for which you provide it;

- to provide you with notices concerning your account and/or subscription, including expiration and renewal notices;

- to monitor the usage of our Product;

- to gather analysis or valuable information to improve the Product;

- to detect, prevent and address technical issues;

- in any other way we may describe when you provide the information;

- for any other purpose with your consent.

We do not intend to collect and/or process any sensitive personal data (data that reveals your racial or ethnic origin, political opinions, religious beliefs, genetic data, biometric data, data concerning health etc.) from (or about) you via the website and/or online application of the Formulator. Third-Party Services: We utilize third-party services such as Firebase, Supabase, Firebase Hosting, Firebase Authorization, and Heroku server to host, manage, and secure your User Data. These services may collect and process your personal information as described in their respective privacy policies. By using our Product, you agree to the data practices of these third-party providers.

Security

The security of your Personal Information is important to us. It takes technical and organizational measures to ensure that information is processed in a manner that is compliant with appropriate security of information, including but not limited to protection against unauthorized or unlawful processing and accidental loss, destruction, or damage. However, remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

The safety and security of your information also significantly depends on you. We ask you not to share your password with anyone and to be careful about giving out information in public areas of the Product. Please consider that any transmission of personal information is at your own risk, and we shall not be liable for any circumvention of any privacy settings or security measures caused by your failure to comply with basic security measures. Additionally, we leverage the security measures provided by third-party services such as Firebase, Supabase, and Heroku server to enhance the protection of your personal information.

Protection of Certain Personally Identifiable Information

Formulator Online discloses potentially personally identifiable information and personally identifiable information only to those of its employees, contractors, agents, third parties that need to know that information to process it on behalf of Formulator Online or to provide services available at Formulator Online website or application, and that have agreed not to disclose it to others.

Some of those employees may be located outside of your home country; by using Formulator Online website and application, you consent to the transfer of such information to them. Formulator Online will not rent or sell potentially personally identifiable and personally identifiable information to anyone.

All our employees, agents, directors and third parties that we engage to process your personal data are contractually obliged to respect your personal data confidentiality.

When providing services as part of our Product, we restrict access to your personal information. Therefore, such access is granted only to employees, contractors, agents who need access to your personal information to properly perform specific work related to the Product.

We are working with service providers and third parties to ensure that physical security of computer hardware and software solutions are at the highest level.

Since Formulator Online is headquartered in Kyiv, Ukraine, your personal data will be mostly processed outside of the European Economic Area (EU), particularly in Ukraine. In case you are from one of the EU countries, you should be advised that European Commission has not determined Ukraine as a country that offers an adequate level of data protection, implying that this jurisdiction may entail certain risks of losing the protection provided under the General Data Protection Regulation when your personal data is transferred outside the EU.

Despite this, we do our best to protect your data by adhering to appropriate internal policies and using modern security measures that comply with EU requirements for the secure and lawful processing of personal data.

Other than to its employees, as described above, Formulator Online discloses potentially personally identifiable and personally identifiable information only in relation to the following cases:

- Public or Government Authorities. We may share your personal information to comply with our legal obligations, regulations, or in response to a court order, administrative, or judicial process or in other cases where we are legally compelled to do so;

- Marketing Partners. We may share your personal information with parties with whom we may engage in joint marketing activities;

- Corporate Transactions. Your personal information may be disclosed or transferred to relevant third parties in the event of or as part of due diligence on any proposed or actual reorganization, sale, merger, assignment, transfer, or other disposition of all or part of our business, assets. If a corporate transaction occurs, we will notify you of any changes, as well as choices;

- Consent. We may share your personal information in other ways if you have given your consent.

If you are a registered User of the application https://app.formulator.online and have provided your email address and first name, Formulator Online may send you an email to let you know about new features, request your feedback, or simply keep you updated on what Is happening with Formulator Online and our products and services. If you send us a request (for example via a support email), we reserve the right to publish it to help us clarify or respond to your request or to help us support other Users. Formulator Online takes all measures reasonably necessary to protect against the unauthorized access, use, alteration, or destruction of potentially personally identifiable and personally identifiable information.

Retention of data

Your personal data will be stored by Formulator Online no longer than is necessary for the purposes for which the personal data is processed.

Generally, we retain your personal data as long as your account is active. If the account expires or you decide to delete your account, we store your personal data no longer than 90 (ninety) days after your account expires.

However, in the event of a conflict situation in progress, we may store personal data for 180 (one hundred eighty) days or longer if the processing is necessary for the establishment, exercise or defense of legal claims and for compliance with a legal obligation that requires processing by law.

After this period or earlier, if a conflict situation is resolved, all personal data will be deleted.

Personal information we have collected to send you newsletters or any other notifications will be stored until you unsubscribe from the mailing list or the newsletter.

Upon expiration of the storage period, we shall stop processing your personal data, unless otherwise provided by the applicable law.

User’s rights as data subject

As a User of the Product you have the following rights:

- you have the right to access your personal data processed by Formulator Online;

- you have the right to ask us to make certain corrections to your personal information;

- you have the right to obtain confirmation from Formulator Online as to whether your personal data is being processed;

- you have the right to ask us to erase your personal data, except for the cases when such erasing is not permitted by law;

- you have the right to have your personal data deleted by contacting us at info@formulator.online;

- you have the right to withdraw your consent to the collection, processing and storage of personal data at any time by contacting us at info@formulator.online unless otherwise required by law;

- you have the right to restrict the processing of certain personal information.

Payments

We may provide paid products and/or services on Formulator Online website and application. In this case, we use a third-party service for payment processing.

We will not store or collect your payment card details. That information is provided directly to our third-party payment processor, whose use of your personal information is governed by its own Privacy Policy. You can read more here https://wayforpay.com/en/terms.

Information About Children

Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activities.

Only persons aged 18 or older are allowed to access our website and application. Formulator Online does not address anyone under the age of 13 (“Children”).

Formulator Online does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you believe that your child has provided this type of information on our website, we strongly encourage you to contact us immediately and we will do our best to promptly remove such information from our records.

Cookies

To enrich and improve your online experience, Formulator Online uses "Cookies", similar technologies and services provided by others, to display personalized content, relevant advertisements, and to store your preferences on your computer.

A cookie is a string of information that a website stores on a visitor's computer, and that the visitor's browser provides to the website each time the visitor returns. Formulator Online uses cookies to identify and track visitors, their usage of https://formulator.online and application https://app.formulator.online, application, and their preferences when accessing the website. Formulator Online visitors who do not wish to have cookies placed on their computers should set their browsers to refuse cookies before using Formulator Online websites, with the drawback that certain features of Formulator Online websites may not function properly without the aid of cookies.

Formulator Online uses Cookies for the following purposes:

- to recognize your device and to store previously performed actions;

- to register you as a unique User;

- to analyze the use of the Product by Users to improve our services;

- to prevent fraud;

- to ensure the functionality of the Product;

- for marketing purposes as provided in cookies description.

We may use third-party service providers to monitor and analyze the use of our Service.

Google Analytics: Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the collected data to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualize and personalize ads of its own advertising network. You can opt-out of making your activity in the Service available to Google Analytics by installing Google Analytics opt-out browser add-on. The add-on prevents the Google Analytics JavaScript (ga.js, analytics.js, and dc.js) from sharing information with Google Analytics about visits activity. For more information on the privacy practices of Google, please visit Google's Privacy & Terms web page: https://www.google.com/intl/en/policies/privacy/.

Facebook: Facebook remarketing service is provided by Meta Platforms, Inc. You can learn more about interest-based advertising from Facebook by visiting this page: https://www.facebook.com/help/164968693837950.

To opt-out of Facebook’s interest-based ads, follow these instructions from Facebook: https://www.facebook.com/help/568137493302217.

Facebook adheres to the Self-Regulatory Principles for Online Behavioral Advertising established by the Digital Advertising Alliance. You can also opt-out of Facebook and other participating companies through the Digital Advertising Alliance in the USA https://www.aboutads.info/choices/, the Digital Advertising Alliance of Canada in Canada https://youradchoices.ca/ or the European Interactive Digital Advertising Alliance in Europe https://www.youronlinechoices.eu/, or opt-out using your mobile device settings. For more information on the privacy practices of Facebook, please visit Facebook’s Data Policy: https://www.facebook.com/privacy/explanation.

By continuing to navigate our website without changing your cookie settings, you hereby acknowledge and agree to Formulator Online's use of cookies.

We use four basic types of cookies, including those placed by third-party services that appear on our website and/or online application:

- necessary: enable Users to use the website and online application by providing basic functions, In particular page navigation and access to secure areas of the website. The website and online application cannot function properly without these cookies, and they are always active;

- preferential: enable our website and online application to remember the choices made by User. Such cookies are disabled unless the User chooses to change the language. In this case, the preferential cookies are automatically enabled to provide the User's request;

- statistical: help us to understand how Users interact with our website and online application by collecting information anonymously to avoid your identification;

- marketing: these cookies are used to track a visitor’s interest in a particular product, to measure the number of unique visits and recognize returning Users, and to deliver targeted advertising to Users.

We use cookies on the following bases:

- User's consent;

- legitimate interest of Formulator Online;

- to tailor the website to the browser settings and provide other personalized features at the User's choice;

- to improve technical and information security measures of the Company;

- to prevent any fraudulent activities or malware interference;

- to ensure the functionality of the Website;

- to recognize your device and settings;

- to identify you as a unique User. Firebase Cookies: We use Firebase-related cookies for authentication and managing user sessions. These cookies help us provide secure and seamless access to your account.
Facebook Pixel: We use Facebook Pixel, a web analytics service provided by Meta Platforms, Inc., which allows us to measure the effectiveness of advertising by understanding the actions people take on our website. Facebook may use cookies, web beacons, and other storage technologies to collect or receive information from our website and elsewhere on the internet and use that information to provide measurement services and target ads.

To opt-out of Facebook's interest-based ads, follow these instructions from Facebook: https://www.facebook.com/help/568137493302217.

Facebook adheres to the Self-Regulatory Principles for Online Behavioral Advertising established by the Digital Advertising Alliance. You can also opt out from Facebook and other participating companies through the Digital Advertising Alliance in the USA https://www.aboutads.info/choices/, the Digital Advertising Alliance of Canada in Canada https://youradchoices.ca/, or the European Interactive Digital Advertising Alliance in Europe https://www.youronlinechoices.eu/. For more information on the privacy practices of Facebook, please visit Facebook’s Data Policy: https://www.facebook.com/privacy/explanation.

Third party links

Our Product may contain links to other websites that we do not operate. We strongly advise you to review the Privacy Policy and Terms and Conditions of each website you visit, as we have no control over, and assume no responsibility for, the content, privacy policies on any third party.

Privacy Policy Changes

Although most changes are likely to be minor, Formulator Online may change its Privacy Policy from time to time at its sole discretion. Formulator Online encourages visitors to check this page frequently for any changes to its Privacy Policy. Your continued use of this website after any changes to this Privacy Policy will constitute your acceptance of such changes.

Governing Law

All matters relating to this Privacy Policy and any dispute or claim arising therefrom or related thereto (in each case, including non-contractual disputes or claims), shall be governed by and construed in accordance with the internal legislation of Ukraine without giving effect to any choice or conflict of law provisions or regulations.

Any legal suit, proceeding arising from or related to the Privacy Policy shall be exclusively initiated in the courts of Ukraine.

Third-Party Services

Formulator Online employs various third-party services to enhance the functionality, security, and performance of our website and application. These services include:

Firebase: Used for authentication, real-time database management, and hosting services.
Supabase: Employed for database services and backend functionalities.
Firebase Hosting: Provides secure and scalable hosting for our website and application.
Firebase Authorization: Manages user authentication and authorization processes.
Heroku Server: Utilized for deploying and managing our backend servers.
Facebook Pixel: Used to track user interactions on our website to optimize advertising campaigns on Facebook and Instagram.
These third-party services are subject to their own terms of service and privacy policies. By using Formulator Online, you acknowledge and agree to the use of these third-party services as described.

For more information, please review the privacy policies of these third-party services:

Firebase Privacy Policy
Supabase Privacy Policy
Heroku Privacy Policy
Facebook Privacy Policy
Data Processing and Storage: Your data is processed and stored on servers managed by these third-party providers. We ensure that all third-party services we use comply with relevant data protection regulations, including GDPR, to protect your personal information.

Contact Us

If you have any questions about this Policy, please contact us via email info@formulator.online.